Ordering, Shipping and Returns

Ordering, Shipping and Returns

Retail Orders within the Continental USA

Shipping Methods
We ship via US Postal Service and UPS. You’ll receive a tracking number and service details when your order ships. Please understand that once an item is shipped, it is the responsibility of the USPS or UPS to deliver the packages on time and without damage. Please review USPS and UPS shipping policies. 

Seaweed Products
Please order through our online store, by phone, or by email. Minimum order size is $15.00. Shipping is $10.00 flat rate. Please allow 1-3 business days for processing your order. If you want expedited shipping (overnight or second day) please contact us before ordering.

Herbal Extracts
Please order by phone or by email (we only have online ordering for four of our herbal formulas at this time). Shipping is $10 flat rate. Please allow 1-3 business days for processing your order. If you want expedited shipping (overnight or second day) please contact us before you order.

Wildcrafted Herbs
Please order by phone or by email (we do not offer online ordering for wildcrafted herbs). Shipping method and cost depends on your order and location. We will provide a shipping quote upon request.

Combination Orders
Seaweed products, herbal extracts and dried wildcrafted herbs can be combined in one order. Please order by phone or by email if your order includes wildcrafted herbs. In most cases, fresh wildcrafted herbs cannot be combined with other orders.

Hawaii, Alaska, and International Orders

Please contact us before ordering.

Returns

Please contact us for a return authorization before returning anything.

Seaweed and Herbal Extracts
Unopened items may be returned within 30 days of the invoice date. However, we do not refund shipping costs unless we have made a mistake.

Wildcrafted Herbs
We do not accept returns of wildcrafted herbs unless we have made a mistake.

Wholesale

Looking for details about our wholesale program? Please visit our wholesale page.