Ordering, Shipping and Returns

Ordering, Shipping and Returns

Retail Orders within the Continental USA

Shipping Methods
We ship via US Postal Service, UPS or Fed Ex. You’ll receive a tracking number and service details when your order ships.

Seaweed Products
Please order through our online store, by phone, or by email. Shipping is $10 flat rate. Please allow 1-3 business days for processing your order. If you require expedited shipping (overnight or second day) please contact us before ordering.

Herbal Extracts
Please order by phone or by email (we do not yet have online ordering for herbal extracts). Shipping is $10 flat rate. Please allow 1-3 business days for processing your order. If you require expedited shipping (overnight or second day) please let us know when you order.

Wildcrafted Herbs
Please order by phone or by email (we do not offer online ordering for wildcrafted herbs). Shipping method and cost depends on your order and location. We will provide a shipping quote when you order.

Combination Orders
Seaweed products and herbal extracts can be combined in one order. Please order by phone or by email. In most cases, wildcrafted herb orders cannot be combined with other orders.

Hawaii, Alaska, and International Orders

Please contact us before ordering.

Returns

Please contact us for a return authorization before returning anything.

Seaweed and Herbal Extracts
Unopened items may be returned within 30 days of the invoice date. However, we do not refund shipping costs unless we have made a mistake.

Wildcrafted Herbs
We do not accept returns of wildcrafted herbs unless we have made a mistake.

Wholesale

Looking for details about our wholesale program? Please visit our wholesale page.

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