Ordering, Shipping and Returns

Ordering, Shipping and Returns

Retail Orders within the Continental USA

Shipping Methods
We ship via US Postal Service, UPS and Fedex. You’ll receive a tracking number and service details when your order ships. Please understand that once an item is shipped, it is the responsibility of the USPS or UPS to deliver the packages on time and without damage. Please review USPS and UPS shipping policies.

Seaweed Products
Please order through our online store, by phone, or by email. Shipping is $10.00 flat rate. Please allow 1-3 business days for processing your order. If you want expedited shipping (overnight or second day) please contact us before ordering.

Payment and terms – We accept payment by credit card, PayPal, check, money order or bank wire. Minimum order size is $25.00. There is a 2% monthly late charge on overdue accounts and a $25.00 fee for bounced checks.

Herbal Extracts
Please order by phone or by email. Shipping is $10 flat rate. Please allow 1-3 business days for processing your order. If you want expedited shipping (overnight or second day) please contact us before ordering.

Wildcrafted Herbs
Please order by phone or by email. Shipping method and cost depends on your order and location. We will provide a shipping quote upon request. We also sell wildcrafted herbs in smaller quantities at our Etsy store.

Combination Orders
Seaweed products, herbal extracts and dried wildcrafted herbs can be combined in one order. Please order by phone or by email if your order includes wildcrafted herbs. In most cases, fresh wildcrafted herbs cannot be combined with other orders.

Hawaii, Alaska, and International Orders

Please contact us before ordering.

Returns

Please contact us for a return authorization before returning anything.

Seaweed and Herbal Extracts
Unopened items may be returned within 30 days of the invoice date. However, we do not refund shipping costs unless we have made a mistake.

Wildcrafted Herbs
We do not accept returns of wildcrafted herbs unless we have made a mistake.

Wholesale

Looking for details about our wholesale program? Please visit our wholesale page.

Prices and availability are subject to change without notice.

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