Wholesale Policies

Wholesale Policies

Wholesale Accounts
Please contact us if you would like to set up a wholesale account. You can order by phone or by email (we do not offer online ordering for wholesale accounts). Minimum wholesale order size is $150.

Ordering by Phone
Call (541) 846-7995. Our business hours are Monday through Friday, 8:00 am to 5:00 pm Pacific Time.

Ordering by Email
We welcome email orders to info[at]naturespiritherbs.com. However, for security reasons, please do not email your credit card info. Email your order and your phone number and a good time to call you.

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Payment and Terms
We accept payment by credit card, PayPal, check, money order or bank wire.All orders must be prepaid unless other arrangements have been made. When credit is established, payment is due 30 days from the invoice date. There is a 2% monthly late charge on overdue accounts and a $25.00 fee for bounced checks.

Shipping and Handling

We ship by US Mail, UPS and FedEx. Shipping costs are paid by the customer. Please allow 1 to 3 business days for processing your order. We are not responsible for packages that have been damaged, delayed or lost by the shipper. If your product is lost, or arrives damaged or delayed, please notify us immediately so we can file a claim.

 

Returns
Please contact us for a return authorization before returning anything. Unopened seaweed products and herbal extracts may be returned within 30 days of the invoice date. We do not refund shipping costs unless we have made a mistake.

Prices and availability are subject to change without notice.

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